Licensed plumbers serving Alexandria Bay and the surrounding NY communities. Emergency calls answered day and night.
The full range of residential plumbing, water and sewer work.
A sump pump that runs constantly or not at all is a flooded Alexandria Bay basement waiting on the next heavy rain.
Main sewer line breaks in Alexandria Bay camera-inspected first, then spot repaired or replaced, trenchless where depth allows.
Hidden leaks under slabs, inside walls and out in the yard, found with pressure tests and listening gear before anything is opened.
Failing galvanized, polybutylene and corroded copper in Alexandria Bay replaced with new copper or PEX, room by room.
Softeners, filtration and treatment for Alexandria Bay homes, sized off an actual water test rather than a sales script.
Fixture replacement in Alexandria Bay with the shutoffs and supply lines updated while everything is apart.
Running, leaking, rocking and clogged toilets in Alexandria Bay fixed, or replaced with a fresh flange, wax seal and supply line.
Gas, electric and tankless water heaters repaired or replaced in Alexandria Bay, including elements, thermostats, valves and anode rods.
Most humming disposals in Alexandria Bay are a jam, not a dead motor. We check that before selling you a new unit.
When water is actively coming into the house in Alexandria Bay, you get a live person on the phone and a truck moving the same day.
The main water line between the meter or well and your Alexandria Bay home repaired or replaced, including trenching and restoration.
Grease, roots or a broken section — the Alexandria Bay drain gets cleared and you find out which one it was.
Well pumps, pressure tanks and pressure switches around Alexandria Bay repaired and replaced for homes on private water.
Burst and frozen pipes in Alexandria Bay handled start to finish — shutoff, cutout, repair, pressure test and closed back up.
If you smell gas in Alexandria Bay, get out and call. Leak location and repair handled by a licensed contractor.
Gene Wagner started this company in 1998 with one truck and a licence, and the first customers were neighbors. That is still the shape of the work in a city like Alexandria Bay — you show up, you do it right, and the next call comes from the person next door.
Homes around Alexandria Bay, New York tend to be older and further apart, which changes the job. Longer water service runs, more private wells, more frozen pipe calls in January. A plumber who only works new construction is out of his depth here.
Why homeowners keep the number after the first job.
This started as two people and a truck in 1998 and grew on water, sewer and drain work. Nearly three decades in one trade, not a franchise name bought off a shelf last year.
Sewer and drain problems get a camera down the line first, and you see the screen. Nobody trenches a yard on a guess when a fifteen minute look will show the break.
Told you need a full repipe or a new sewer line? Get it looked at again. Sometimes it is a smaller fix, and sometimes we confirm the first plumber was right so you can spend with confidence.
Softeners and filters get sized off a real water test, not a sales script. Hardness, iron and sulfur are three different problems and they need three different answers.
You hear the number before a wrench moves. No hourly meter running while you stand there, and no discovering the real cost after the wall is open.
The questions homeowners ask us most.
Yes, and it starts with an actual water test rather than a guess. Hardness, iron and sulfur all need different equipment, so the Alexandria Bay system gets sized off what is really in your water.
A camera goes down the line first so you can see the break and how deep it is. Where the depth and the yard allow it, a Alexandria Bay sewer repair can be done trenchless and leave most of the lawn alone.
Yes. Burst pipes, sewage backups and no-water calls in Alexandria Bay are answered around the clock. The first thing on the phone is getting your main shutoff closed so the house stops taking damage while a truck is on the way.
That is the classic hidden leak — usually a slab leak, an underground service line, or a toilet flapper passing water quietly all night. A Alexandria Bay leak detection visit puts a pressure gauge on the system and finds it without digging up the yard first.
Yes. Every Alexandria Bay job goes to a licensed, insured plumbing contractor who pulls the permits your municipality requires. Licence numbers are on the invoice and available before the truck rolls.
Yes — well pumps, pressure tanks and pressure switches are regular work. Short cycling, no pressure and a pump that will not shut off are the three most common calls we take from well owners near Alexandria Bay.
What homeowners say after the truck pulls out.
"Water heater let go on a Sunday morning and flooded half the basement. Had someone here inside two hours, new tank in by afternoon, and he hauled the old one off. Price was what he said on the phone."
"Tankless unit was throwing an error code every other shower. Descaled it, replaced a sensor, walked me through the yearly flush so I can do it myself."
"Bill jumped forty dollars with nobody home. They found a slab leak under the hallway in about twenty minutes with a listening device. No jackhammering until they knew exactly where."
Same crews, same pricing, neighboring areas.